worldwide serviced apartments... call on 01524 544242

My Account

My Account, the online booking tool that does more

Account Management

My Account allows you to easily mirror your company's structure so that you and other members of the company can book online by department or cost centre, with matching reporting. You can also emulate your company's authorisation levels by setting permissions and granting access levels for each user.

  • Manage company details, offices, departments and contacts
  • Authorise or restrict access to information and tasks
  • Manage your preferred accommodation programme
  • Control payment options for each booker
  • Set budgets
  • Create Cost Centres.

Self-booking Tool

Save time and reduce spend - book online 24/7 with no transaction fees. With My Account you have unrestricted access to the best available rates, including your own corporate negotiated rates, all bookable via a number of flexible payment options. You can control costs and regulate bookings using the built in accommodation programme which can be tailored to suit your company travel policy.

  • Book anytime anywhere
  • Access your preferred programme and rates
  • Book without a card using our billback facility
  • Book with PO's and Cost Centres
  • Set budgets and control spend
  • Postcode radius search – view results on a map
  • Choose how to send confirmations with options for email and SMS.

Booking History

View your full booking history with access to past, future and current bookings. My Account gives you more control to manage bookings 24/7, which includes making cancellations and resending confirmations.

  • View payment and cancellation terms
  • View check-in instructions, map and get directions
  • View facilities
  • Print and resend email confirmations
  • Quickly re-book your favourite apartments again using the 'book again' feature.

Booking Calendar

Keep track of your bookings and travellers using My Account's intuitive Booking Calendar. At any one time see where your travellers are, when they are checking in and when they are checking out. Complex bookings are simplified making them hassle free and saving you time. You can even view changeovers so when one guest leaves, another can be checked into the same apartment. Perfect for project leaders, group bookings and travel managers.

  • Traffic light alert system – access the information you need to find out what's happening in your key destinations. My Account's traffic light system pre-empts high demand periods earlon, helping you to prevent bookings being made outside of policy
  • Project friendly – see all your bookings and travellers in one centralised view. Rooms are categorised to improve inventory management and can even be filtered to show which rooms are t yet allocated to a guest
  • Modify your calendar and view by city, booking, room type or traveller
  • Export calendars to Outlook
  • Share your booking calendar with travellers or other people who need access.

Management Information

View Management Information using My Account's Reporting Dashboard. A host of summary reports are available including key destinations; average rate vs. budget and total spend. You will also have access to a complete raw report containing all data. This data can be exported and is fully customisable allowing it to form the basis of any report you require.

  • Export to CSV
  • Customisable report parameters
  • View data in charts and graphs
  • View savings /over-spend against budgets
To find out more please call on 01524 544242 or click here for more options

Online Booking Tools

Sign up now

Download Our PDF

PDF icon